1. General

These terms and conditions apply to all orders placed via cbdflora.com (hereinafter referred to as the "Website"). By placing an order with us, you agree to these terms and conditions. We reserve the right to modify or update these terms at any time. It is your responsibility to review the terms and conditions regularly to stay informed of any changes.

2. Age and Eligibility

To make a purchase on the Website, you must be at least 18 years old and legally eligible to enter into binding agreements under applicable Swedish law. By placing an order, you confirm that you meet these requirements.

3. Products and Usage

cbdflora.com sells CBD products that are legal under Swedish and EU legislation, with a THC content not exceeding 0.2%. The products on the Website are not intended to diagnose, treat, or cure any disease. They are also not meant to replace medical treatment or professional medical advice. Always consult a doctor or other qualified healthcare professional before using our products, especially if you are pregnant, breastfeeding, have a medical condition, or are taking other medications.

4. Disclaimer

By purchasing and using our products, you acknowledge that the use of CBD products is at your own risk. We at cbdflora.com accept no liability for any side effects, adverse reactions, or damages that may result from the use of our products. This includes, but is not limited to, allergic reactions, interactions with other medications, or overdosing. We recommend that you follow the dosage instructions provided on the packaging or in the product description.

cbdflora.com is also not responsible for any damages or losses resulting from the use of our products in a manner that contradicts our recommendations or legal guidelines.

5. Illegal Use

Our products must not be used for illegal purposes or resold. The customer is responsible for ensuring that the products are used in compliance with Swedish laws and regulations. We reserve the right to refuse sales to customers suspected of using the products for unlawful purposes.

6. Orders and Payment

By placing an order on the Website, you enter into a binding agreement with us. We accept payment via credit and debit cards from Mastercard and Visa. At the time of purchase, the total amount will be reserved on your account and will only be charged once your order has been shipped. We do not store any card information, and all transactions are processed using secure technology (SSL).

All prices on the Website are stated in euros and include VAT. Shipping costs are added at checkout.

We reserve the right to cancel an order if, for any reason, it cannot be fulfilled or if we suspect that the order is incorrect or unauthorized.

7. Shipping and Delivery

We strive to deliver your order as quickly as possible. Shipping and delivery times depend on the selected shipping method and the delivery address. For more detailed information about shipping, please refer to our [Shipping and Return Policy]. We are not responsible for delays caused by circumstances beyond our control, such as third-party delivery issues or force majeure.

8. Right of Withdrawal and Returns

Under consumer protection laws, you have the right to withdraw from your purchase within 14 days of receiving the product. To exercise your right of withdrawal, the product must be in its original, unopened condition. Please refer to our [Shipping and Return Policy] for detailed instructions on how to return products.

9. Force Majeure

cbdflora.com is not liable for delays or failure to fulfill contractual obligations if caused by circumstances beyond our control, such as natural disasters, labor disputes, technical issues, or other unforeseen events affecting production, delivery, or product availability.

10. Dispute Resolution and Jurisdiction

These terms and conditions are governed by German law. Any disputes that cannot be resolved through negotiation shall be settled in a court of law in Berlin, Germany, under German jurisdiction. We adhere to applicable regulations for alternative dispute resolution if a conflict arises that cannot be resolved through direct contact.

11. Privacy and Personal Data

To fulfill your order, we process your personal data in accordance with our Privacy Policy. We only collect the necessary information required to complete and deliver your order. Your personal data will not be sold or shared with third parties without your consent, except when necessary for order fulfillment or when required by law.

12. Cookie Policy

To enhance your experience on our Website, we use cookies. By continuing to use the Website, you agree to our use of cookies. For more information about how we use cookies and how you can manage your preferences, please refer to our [Cookie Policy].

13. Complaints and Warranty

We do not guarantee specific results from our supplements, as their effectiveness may vary based on individual factors. However, we guarantee that our products are of high quality and free from defects at the time of delivery. If you receive a defective or incorrect product (e.g., damaged packaging or wrong item), please contact us immediately so that we can resolve the issue by offering either a refund or a replacement product.

We are not responsible for any side effects or health-related issues arising from the use of our products. If you are uncertain about product usage, we recommend consulting a doctor or qualified healthcare professional.

14. Contact Information

If you have any questions about these terms and conditions or your order, please do not hesitate to contact us here.